# ChatFood

> Help center for ChatFood

## New features

- [What's new in ChatFood?](https://docs.chatfood.io/en/articles/5583203-what-s-new-in-chatfood.md): Shipping features every week to help you ship more orders!

## Sell with ChatFood 

- [How to add your ChatFood/CLIP link to your TikTok bio](https://docs.chatfood.io/en/articles/4644292-how-to-add-your-chatfood-clip-link-to-your-tiktok-bio.md): Here's how to add your ChatFood digital menu or CLIP link to your TikTok bio, and drive direct orders from the platform
- [How to turn your ordering menu into a digital menu?](https://docs.chatfood.io/en/articles/4594591-how-to-turn-your-ordering-menu-into-a-digital-menu.md): Learn how to activate your menu for dine-in orders
- [Ordering channels overview](https://docs.chatfood.io/en/articles/4463619-ordering-channels-overview.md): Discover the order channels you can activate with your ChatFood subscription: Website, Instagram, WhatsApp, and more!
- [How to activate your Instagram Order Food button and stickers](https://docs.chatfood.io/en/articles/4297634-how-to-activate-your-instagram-order-food-button-and-stickers.md): Bring more revenue by using Instagram as a sales channel
- [Payment Links: Securely pay for your purchase with a few clicks.](https://docs.chatfood.io/en/articles/5533045-payment-links-securely-pay-for-your-purchase-with-a-few-clicks.md): Easily pay for your purchase when receiving the link from the merchant.
- [Payment Links for Merchants: Selling anything online in a few minutes.](https://docs.chatfood.io/en/articles/5645609-payment-links-for-merchants-selling-anything-online-in-a-few-minutes.md): Allow your customers to pay you for any service, by simply clicking a link. No website or coding needed!

## Restaurant marketing

- [Convert customers from food delivery apps to your direct ordering channels](https://docs.chatfood.io/en/articles/4643916-convert-customers-from-food-delivery-apps-to-your-direct-ordering-channels.md): Best practices on how to convert customers from third-party apps to order directly
- [Get $1000 worth of FREE marketing support for your restaurant](https://docs.chatfood.io/en/articles/3652977-get-1000-worth-of-free-marketing-support-for-your-restaurant.md): Refer us to a restaurant peer and get 1 month of FREE marketing support worth $1000.
- [How to create QR codes](https://docs.chatfood.io/en/articles/5462049-how-to-create-qr-codes.md): Create and use your QR codes for advertising your menu offline
- [The benefits of using a Facebook Pixel and how to add it to your online ordering](https://docs.chatfood.io/en/articles/4591099-the-benefits-of-using-a-facebook-pixel-and-how-to-add-it-to-your-online-ordering.md): Learn why the Facebook Pixel can help you get more revenue to your restaurant and improve your marketing campaigns
- [Running Google Ads campaigns](https://docs.chatfood.io/en/articles/3605905-running-google-ads-campaigns.md): Let users easily find your restaurant on search engine with Google Ads. Display your menu to interested customers across Google.
- [Why you should run regular SMS campaigns?](https://docs.chatfood.io/en/articles/4269987-why-you-should-run-regular-sms-campaigns.md)
- [How to set up reactivation reminders](https://docs.chatfood.io/en/articles/4547076-how-to-set-up-reactivation-reminders.md): Find out how to use ChatFood to bring back your customers!

## Dashboard

- [Creating a new business to your existing account](https://docs.chatfood.io/en/articles/5684223-creating-a-new-business-to-your-existing-account.md): How to create an additional business from your dashboard
- [Reviews: all your customer's feedback in one place](https://docs.chatfood.io/en/articles/6398145-reviews-all-your-customer-s-feedback-in-one-place.md): The Reviews page is the place to go to check every feedback left by your customers, helping you offer a great customer service
- [How to use the loyalty program](https://docs.chatfood.io/en/articles/5622089-how-to-use-the-loyalty-program.md): Find out how you can offer loyalty discounts for your returning customers and bring new ones in
- [Business settings](https://docs.chatfood.io/en/articles/5601741-business-settings.md): Manage all of your business details such as name, language, and more!
- [Get to know your dashboard](https://docs.chatfood.io/en/articles/3367841-get-to-know-your-dashboard.md): Learn the basics of your ChatFood dashboard
- [Snooze Orders](https://docs.chatfood.io/en/articles/5723940-snooze-orders.md): Learn how to pause and resume orders from your dashboard
- [How to manage pre-orders](https://docs.chatfood.io/en/articles/5567471-how-to-manage-pre-orders.md): Give your customers the ability to schedule their orders in advance.
- [Managing your live orders](https://docs.chatfood.io/en/articles/3368488-managing-your-live-orders.md): How to handle your online orders
- [FAQ - Order Cancelations](https://docs.chatfood.io/en/articles/3557067-faq-order-cancelations.md): Learn more about how to cancel an order directly from your dashboard
- [How to contact customers](https://docs.chatfood.io/en/articles/3557442-how-to-contact-customers.md): Get in touch with customers to solve any order-related issues
- [How to print a receipt](https://docs.chatfood.io/en/articles/4571145-how-to-print-a-receipt.md): Discover how to print receipts for your orders
- [Allowing sound notifications on your browser](https://docs.chatfood.io/en/articles/4838076-allowing-sound-notifications-on-your-browser.md): Troubleshooting sound notifications issues on Chrome, Firefox and Edge
- [FAQ - Live orders](https://docs.chatfood.io/en/articles/4571480-faq-live-orders.md): Here are the most frequent questions regarding live orders
- [How to enable orders for pickup](https://docs.chatfood.io/en/articles/4653591-how-to-enable-orders-for-pickup.md): Learn about the order pickup mode
- [FAQ - Delivery areas](https://docs.chatfood.io/en/articles/4992478-faq-delivery-areas.md): Here are the most frequent questions regarding delivery areas management
- [How to enable orders for delivery](https://docs.chatfood.io/en/articles/4653461-how-to-enable-orders-for-delivery.md): Learn about the order delivery mode
- [How to manage your outlet settings](https://docs.chatfood.io/en/articles/4043749-how-to-manage-your-outlet-settings.md): Create, edit, and remove outlets with a few clicks!
- [How to manage delivery areas \(UAE\)](https://docs.chatfood.io/en/articles/4918305-how-to-manage-delivery-areas-uae.md): Learn all the steps to add, edit, and delete delivery areas for businesses located in the UAE
- [How to manage delivery areas \(non-UAE\)](https://docs.chatfood.io/en/articles/5122367-how-to-manage-delivery-areas-non-uae.md): Learn all the steps to add, edit, and delete delivery areas for businesses located outside of the UAE
- [How to enable contactless dining](https://docs.chatfood.io/en/articles/4454256-how-to-enable-contactless-dining.md): Learn how to allow customers to order and pay directly from their table!
- [How to edit opening hours](https://docs.chatfood.io/en/articles/4172910-how-to-edit-opening-hours.md): Manage the hours which your outlet is open to receive orders for delivery and/or pickup
- [FAQ - Outlets' settings](https://docs.chatfood.io/en/articles/4653762-faq-outlets-settings.md): Here are the most frequent questions regarding outlets' settings
- [Snooze Items & Modifiers](https://docs.chatfood.io/en/articles/3368492-snooze-items-modifiers.md): Learn how to manage your outlets' inventory
- [FAQ - Inventory](https://docs.chatfood.io/en/articles/4596433-faq-inventory.md): Here are the most frequent questions regarding inventory
- [How to use the order history](https://docs.chatfood.io/en/articles/3368494-how-to-use-the-order-history.md): Help understanding your order history
- [FAQ - Order history](https://docs.chatfood.io/en/articles/4619599-faq-order-history.md): Here are the most frequent questions regarding order history
- [How to import menu items](https://docs.chatfood.io/en/articles/5087809-how-to-import-menu-items.md): Learn how to add several items and modifiers to your menu at once
- [Creating a menu overview](https://docs.chatfood.io/en/articles/3554859-creating-a-menu-overview.md): Basic information on how to create your menu
- [How to create and manage items and modifiers](https://docs.chatfood.io/en/articles/3649620-how-to-create-and-manage-items-and-modifiers.md): Learn how to add, edit, and delete items and modifiers for your menu
- [How to create and manage modifier lists](https://docs.chatfood.io/en/articles/3485444-how-to-create-and-manage-modifier-lists.md): Learn how to create, edit, and delete modifier lists
- [How to attach modifier lists to items](https://docs.chatfood.io/en/articles/3666147-how-to-attach-modifier-lists-to-items.md): Attach modifier lists to items easily
- [How to create menus and categories](https://docs.chatfood.io/en/articles/3485445-how-to-create-menus-and-categories.md): Build your menus and categories with a few steps
- [FAQ - Menus and items](https://docs.chatfood.io/en/articles/4624072-faq-menus-and-items.md): Here are the most frequent questions regarding menus and items
- [FAQ - Sales channels](https://docs.chatfood.io/en/articles/4746312-faq-sales-channels.md): Here are the most frequent questions regarding sales channels
- [How to set up your sales channels](https://docs.chatfood.io/en/articles/4208906-how-to-set-up-your-sales-channels.md): Add your ChatFood link on your social pages and increase your sales!
- [How to add ChatFood's widget on your website](https://docs.chatfood.io/en/articles/4208269-how-to-add-chatfood-s-widget-on-your-website.md): With a few steps, you can customize our ordering widget and add it to your website
- [How to connect your ChatFood system to your WIX website](https://docs.chatfood.io/en/articles/4024077-how-to-connect-your-chatfood-system-to-your-wix-website.md): With a few steps, you can have our ordering widget on your WIX page
- [FAQ - User management](https://docs.chatfood.io/en/articles/4823960-faq-user-management.md): Here are the most frequent questions regarding user management
- [How to manage your dashboard users](https://docs.chatfood.io/en/articles/4784126-how-to-manage-your-dashboard-users.md): You can add, edit, and remove users that access your dashboard

## Integrations

- [How to get a customized ordering menu](https://docs.chatfood.io/en/articles/5292171-how-to-get-a-customized-ordering-menu.md): Customize your ChatFood ordering menu link to match your brand name.
- [How to add and verify your domain on Facebook Business Manager](https://docs.chatfood.io/en/articles/5289712-how-to-add-and-verify-your-domain-on-facebook-business-manager.md): You can set up your domain on Facebook with just a few steps
- [How to enable Facebook Commerce on ChatFood](https://docs.chatfood.io/en/articles/5191536-how-to-enable-facebook-commerce-on-chatfood.md): Take advantage of the exclusive Facebook Commerce tools to offer new shopping experiences to your audience
- [How to set up Facebook Commerce \(Instagram and Facebook Shops\)](https://docs.chatfood.io/en/articles/5190405-how-to-set-up-facebook-commerce-instagram-and-facebook-shops.md): Learn how to create your Instagram and Facebook Shops to let your customers easily discover and browse your product catalog
- [Deliverect integration](https://docs.chatfood.io/en/articles/5166902-deliverect-integration.md): Learn more about our integration with Deliverect
- [Delivery services integration](https://docs.chatfood.io/en/articles/4280694-delivery-services-integration.md): Expand your reach with premium delivery integrations
- [Payment Gateway Integration - Stripe](https://docs.chatfood.io/en/articles/5352480-payment-gateway-integration-stripe.md): Connect your own Stripe account to operate and receive payments from Credit Card online purchases
- [Payment Gateway Integrations - Checkout.com](https://docs.chatfood.io/en/articles/5352844-payment-gateway-integrations-checkout-com.md): Connect your own Checkout.com account to operate and receive payments from Credit Card online purchases

## Your ordering page

- [Grid view vs. List view](https://docs.chatfood.io/en/articles/5620921-grid-view-vs-list-view.md): The two ways to display items in your menu
- [Customize your ordering platform](https://docs.chatfood.io/en/articles/4507982-customize-your-ordering-platform.md): Edit colors, text, cover image, and more!
- [Color contrast issues](https://docs.chatfood.io/en/articles/4311872-color-contrast-issues.md): A brief explanation on contrast guidelines for your ordering platform customization
- [Dine-in overview](https://docs.chatfood.io/en/articles/4705595-dine-in-overview.md): How contactless dining works on ChatFood
- [Pickup overview](https://docs.chatfood.io/en/articles/4702769-pickup-overview.md): How pickup works on ChatFood
- [Delivery overview](https://docs.chatfood.io/en/articles/4702303-delivery-overview.md): How delivery works on ChatFood
- [How to order with ChatFood](https://docs.chatfood.io/en/articles/4675378-how-to-order-with-chatfood.md): You can order from all our business partners with just one login!

## Finance and payments

- [Payouts: accessing your SOA](https://docs.chatfood.io/en/articles/5755368-payouts-accessing-your-soa.md): Download your Statements of Accounts \(SOA\) in one click.
- [How to add/update your bank account details](https://docs.chatfood.io/en/articles/6382359-how-to-add-update-your-bank-account-details.md): Learn how to add/update your bank account details to get paid for your online orders
- [ChatFood and fraud prevention](https://docs.chatfood.io/en/articles/4848367-chatfood-and-fraud-prevention.md): How we work to prevent frauds and suspicious transactions
- [Recommendations for screening customers](https://docs.chatfood.io/en/articles/4848364-recommendations-for-screening-customers.md): Actions we suggest to help businesses detect suspicious transactions
- [Payments General information](https://docs.chatfood.io/en/articles/4373424-payments-general-information.md)
- [ChatFood Payments powered by Checkout.com: Terms and Conditions](https://docs.chatfood.io/en/articles/4373483-chatfood-payments-powered-by-checkout-com-terms-and-conditions.md)
- [FAQ ChatFood Payment powered by Checkout.com](https://docs.chatfood.io/en/articles/4373895-faq-chatfood-payment-powered-by-checkout-com.md)
- [Payment methods](https://docs.chatfood.io/en/articles/4374132-payment-methods.md): Learn about the payments methods accepted on ChatFood
- [Information about fraud prevention](https://docs.chatfood.io/en/articles/4374117-information-about-fraud-prevention.md)
- [FAQ - Refunds, Cancellations, & Rejected Orders](https://docs.chatfood.io/en/articles/4374076-faq-refunds-cancellations-rejected-orders.md): Here are the most frequent questions regarding refunds
- [Supported currencies for ChatFood Payments powered by Checkout.com](https://docs.chatfood.io/en/articles/4374006-supported-currencies-for-chatfood-payments-powered-by-checkout-com.md)
- [Adding your banking information](https://docs.chatfood.io/en/articles/4373903-adding-your-banking-information.md)
- [Information about chargebacks and inquiries](https://docs.chatfood.io/en/articles/4373710-information-about-chargebacks-and-inquiries.md)
- [Order cancelation](https://docs.chatfood.io/en/articles/3520991-order-cancelation.md): Here are the most frequent questions about canceling an order
- [FAQ - Payments](https://docs.chatfood.io/en/articles/4373472-faq-payments.md)
- [FAQ - Subscription](https://docs.chatfood.io/en/articles/4792724-faq-subscription.md): Here are the most frequent questions regarding subscription

## Partnerships 

- [Programa para Partners](https://docs.chatfood.io/en/articles/5091492-programa-para-partners.md): Aumenta tus ingresos con nuestros programas para Partners
- [FAQ - Discounts](https://docs.chatfood.io/en/articles/4746299-faq-discounts.md): Here are the most frequent questions regarding discounts
- [How to create and manage discounts](https://docs.chatfood.io/en/articles/4195497-how-to-create-and-manage-discounts.md): Discover the benefits of offering discounts and learn how to create them on your dashboard

## Troubleshooting and FAQs

- [Understanding your invoice statement](https://docs.chatfood.io/en/articles/5664811-understanding-your-invoice-statement.md): Learn the details of each field your invoice statement
- [Driver is late to pick up the order](https://docs.chatfood.io/en/articles/3557180-driver-is-late-to-pick-up-the-order.md): See how to contact your delivery partners when the driver is late to pick up the order at your restaurant

## Analytics

- [Dashboard: Visualizing your Data](https://docs.chatfood.io/en/articles/5537893-dashboard-visualizing-your-data.md): A new Visual Dashboard is coming to your aid. Get started with the first charts.
- [Working with CSV Files](https://docs.chatfood.io/en/articles/5483911-working-with-csv-files.md): Understanding how CSV files work for imports and exports
- [Data Reports](https://docs.chatfood.io/en/articles/5475779-data-reports.md): Export and download your detailed data

## Commerce Inbox

- [Understanding the messaging window policy on WhatsApp & Instagram](https://docs.chatfood.io/en/articles/5553844-understanding-the-messaging-window-policy-on-whatsapp-instagram.md): Learn how to use message templates to engage with your users outside of the messaging window on WhatsApp and Instagram.
- [Commerce Inbox: Unleash the potential of conversational commerce to grow your business](https://docs.chatfood.io/en/articles/5540648-commerce-inbox-unleash-the-potential-of-conversational-commerce-to-grow-your-business.md): Everything you need to know about the new Commerce Inbox
- [Connecting your Instagram to Commerce Inbox](https://docs.chatfood.io/en/articles/5517216-connecting-your-instagram-to-commerce-inbox.md): Learn how to link your Instagram account to your Commerce Inbox.