Finance and payments
All you need to know regarding online payments, refunds, subscription, and more
16 articles

+1Written by Vinicius Rodrigues, Luciano Coelho, Rabia and 1 other


How to add/update your bank account details
Learn how to add/update your bank account details to get paid for your online orders
Written by Vinicius Rodrigues. Updated over a week ago
Payouts: accessing your SOA
Download your Statements of Accounts (SOA) in one click.
Written by Luciano Coelho. Updated over a week ago
ChatFood and fraud prevention
How we work to prevent frauds and suspicious transactionsWritten by Rabia. Updated over a week ago
Recommendations for screening customers
Actions we suggest to help businesses detect suspicious transactionsWritten by Rabia. Updated over a week ago
Payments General information

Written by Benjamin Mouflard. Updated over a week ago
ChatFood Payments powered by Checkout.com: Terms and Conditions

Written by Benjamin Mouflard. Updated over a week ago
FAQ ChatFood Payment powered by Checkout.com

Written by Benjamin Mouflard. Updated over a week ago
Payment methods
Learn about the payments methods accepted on ChatFood
Written by Benjamin Mouflard. Updated over a week ago
Information about fraud prevention

Written by Benjamin Mouflard. Updated over a week ago
FAQ - Refunds, Cancellations, & Rejected Orders
Here are the most frequent questions regarding refunds
Written by Benjamin Mouflard. Updated over a week ago
Supported currencies for ChatFood Payments powered by Checkout.com

Written by Benjamin Mouflard. Updated over a week ago
Adding your banking information

Written by Benjamin Mouflard. Updated over a week ago
Information about chargebacks and inquiries

Written by Benjamin Mouflard. Updated over a week ago
Order cancelation
Here are the most frequent questions about canceling an orderWritten by Rabia. Updated over a week ago
FAQ - Payments

Written by Benjamin Mouflard. Updated over a week ago