Finance and payments

All you need to know regarding online payments, refunds, subscription, and more

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16 articles in this collection
Written by Vinicius Rodrigues, Benjamin Mouflard, Luciano Coelho and 1 other

How to add/update your bank account details

Learn how to add/update your bank account details to get paid for your online orders

Written by Vinicius Rodrigues
Updated over a week ago

Payouts: accessing your SOA

Download your Statements of Accounts (SOA) in one click.

Written by Luciano Coelho
Updated over a week ago

ChatFood and fraud prevention

How we work to prevent frauds and suspicious transactions

Written by Rabia
Updated over a week ago

Recommendations for screening customers

Actions we suggest to help businesses detect suspicious transactions

Written by Rabia
Updated over a week ago

Payments General information

Written by Benjamin Mouflard
Updated over a week ago

ChatFood Payments powered by Checkout.com: Terms and Conditions

Written by Benjamin Mouflard
Updated over a week ago

FAQ ChatFood Payment powered by Checkout.com

Written by Benjamin Mouflard
Updated over a week ago

Payment methods

Learn about the payments methods accepted on ChatFood

Written by Benjamin Mouflard
Updated over a week ago

Information about fraud prevention

Written by Benjamin Mouflard
Updated over a week ago

FAQ - Refunds, Cancellations, & Rejected Orders

Here are the most frequent questions regarding refunds

Written by Benjamin Mouflard
Updated over a week ago

Supported currencies for ChatFood Payments powered by Checkout.com

Written by Benjamin Mouflard
Updated over a week ago

Adding your banking information

Written by Benjamin Mouflard
Updated over a week ago

Information about chargebacks and inquiries

Written by Benjamin Mouflard
Updated over a week ago

Order cancelation

Here are the most frequent questions about canceling an order

Written by Rabia
Updated over a week ago

FAQ - Payments

Written by Benjamin Mouflard
Updated over a week ago

Subscription

FAQ - Subscription

Here are the most frequent questions regarding subscription

Written by Rabia
Updated over a week ago