ChatFood

How to create an additional business from your dashboard

Creating a new business to your existing account

The Reviews page is the place to go to check every feedback left by your customers, helping you offer a great customer service

Reviews: all your customer's feedback in one place

Find out how you can offer loyalty discounts for your returning customers and bring new ones in

How to use the loyalty program

Manage all of your business details such as name, language, and more!

Business settings

Learn the basics of your ChatFood dashboard

Get to know your dashboard

Rabia

Vinicius Rodrigues

Luciano Coelho

Get to know everything about your dashboard

Dashboard

Learn how to pause and resume orders from your dashboard

Snooze Orders

Give your customers the ability to schedule their orders in advance.

How to manage pre-orders

Managing your live orders

Learn more about how to cancel an order directly from your dashboard

FAQ - Order Cancelations

Get in touch with customers to solve any order-related issues

How to contact customers

Discover how to print receipts for your orders

How to print a receipt

Troubleshooting sound notifications issues on Chrome, Firefox and Edge

Allowing sound notifications on your browser

Here are the most frequent questions regarding live orders

FAQ - Live orders

Live orders

How to enable orders for pickup

Here are the most frequent questions regarding delivery areas management

FAQ - Delivery areas

How to enable orders for delivery

Create, edit, and remove outlets with a few clicks!

How to manage your outlet settings

Learn all the steps to add, edit, and delete delivery areas for businesses located in the UAE

How to manage delivery areas (UAE)

Learn all the steps to add, edit, and delete delivery areas for businesses located outside of the UAE

How to manage delivery areas (non-UAE)

Learn how to allow customers to order and pay directly from their table!

How to enable contactless dining

Manage the hours which your outlet is open to receive orders for delivery and/or pickup

How to edit opening hours

Here are the most frequent questions regarding outlets' settings

FAQ - Outlets' settings

Outlets and ordering

Learn how to manage your outlets' inventory

Snooze Items & Modifiers

Here are the most frequent questions regarding inventory

FAQ - Inventory

Inventory

How to use the order history

Here are the most frequent questions regarding order history

FAQ - Order history

Order history

Learn how to add several items and modifiers to your menu at once

How to import menu items

Basic information on how to create your menu

Creating a menu overview

Learn how to add, edit, and delete items and modifiers for your menu

How to create and manage items and modifiers

Learn how to create, edit, and delete modifier lists

How to create and manage modifier lists

How to attach modifier lists to items

Build your menus and categories with a few steps

How to create menus and categories

Here are the most frequent questions regarding menus and items

FAQ - Menus and items

Menu and items

Here are the most frequent questions regarding sales channels

FAQ - Sales channels

Add your ChatFood link on your social pages and increase your sales!

How to set up your sales channels

With a few steps, you can customize our ordering widget and add it to your website

How to add ChatFood's widget on your website

With a few steps, you can have our ordering widget on your WIX page

How to connect your ChatFood system to your WIX website

Benjamin Mouflard

Sales channels

Here are the most frequent questions regarding user management

FAQ - User management

You can add, edit, and remove users that access your dashboard

How to manage your dashboard users

User management

Contact us

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.